Privacy Policy
Effective Date: 24.04.2026
Company: Snyman Flora (Pty) Ltd
Snyman Flora (Pty) Ltd respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
1. Information We Collect
We may collect personal information when you complete a form on our website or contact us directly.
This may include:
- Your name
- Company name
- Email address
- Telephone number
- Country or location
- Any message or enquiry details you submit
We do not sell products directly through this website and we do not collect online payment information.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry
- Communicate with you about our services
- Provide information about our floral export services
- Follow up on potential business enquiries
- Improve how we manage website enquiries
We will only use your personal information for the purpose for which it was provided, unless we are legally required or permitted to use it for another purpose.
3. Sharing of Personal Information
We do not sell, rent or trade your personal information.
We may share your information only where necessary with trusted service providers who help us operate our website, email systems or business communications. These providers are expected to handle your information securely and only for the relevant purpose.
We may also disclose information where required by law or where necessary to protect our legal rights.
4. Website Cookies and Analytics
Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve the browsing experience.
Cookies are small files stored on your device. You can adjust your browser settings to block or delete cookies, although some parts of the website may not function as intended.
5. Data Security
We take reasonable steps to protect the personal information submitted through our website against loss, misuse, unauthorised access, disclosure or alteration.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will only keep your personal information for as long as necessary to respond to your enquiry, manage our business relationship, comply with legal obligations, or maintain reasonable business records.
When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.
7. Your Rights
You may request that we:
- Confirm what personal information we hold about you
- Correct or update your personal information
- Delete your personal information where legally permitted
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
You may also lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been handled unlawfully. POPIA gives data subjects rights to access and correct personal information, and to complain about how their information has been handled.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy policy of any external website you visit.
9. Contact Us
For any privacy-related questions or requests, please contact:
Snyman Flora (Pty) Ltd
Email: info@snymanflora.co.za
Telephone: +27 (0) 21 385 1365
Address: PCA Logistics Building, Freight Road, Matroosfontein, Cape Town, 7490, South Africa
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.